Code of Ethics & Conduct
Our business is built on trust, transparency and respect. This Code of Ethics describes how we operate and what customers and partners can expect from Pro Printer Shop.
Our Commitments
- Honesty & Transparency: Accurate product information and clear pricing.
- Authenticity: We sell genuine, brand-authorized products or clearly marked renewed devices.
- Fair Business Practices: No misleading claims or deceptive marketing.
- Data Protection: We handle personal information with confidentiality and respect.
- Customer First: Practical guidance, fair policies, and reliable support.
Customer Responsibilities
- Provide accurate order and shipping information.
- Use products responsibly and follow manufacturer guidance.
- Respect our staff and communications channels.
Zero-Tolerance
We will act on incidents of fraud, abuse, or deliberate spreading of false information about our business, and may terminate relationships or pursue legal action if necessary.
Complimentary Shipping
Free worldwide shipping and returns - customs and duties taxes included.
Customer service
We are available from Monday-Friday to answer your questions.
Secure payment
Your payment information is processed securely.
Contact us
Need to contact us? Send us an e-mail at support@proprintershop.us