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Frequently Asked Questions
Here are some common questions
How long will shipping take?
Most orders are dispatched within 24–48 hours. Delivery time depends on your location and shipping option, but every order includes full tracking from our warehouse to your doorstep.
How do I know if my order is confirmed?
Once your order is placed, you’ll receive an order confirmation email with all details. You can also track your order status anytime by logging into your account.
Can I change my shipping address after my order is placed?
Yes, you can request an address change before the order is shipped. Just contact our support team as soon as possible. Once the package is dispatched, we may not be able to modify the address.
Do your printers come with a warranty?
Yes, every printer includes the official manufacturer warranty, usually ranging from 1 to 3 years depending on the brand. Extended warranty options are available for selected models.
Do you offer installation or setup assistance?
Yes, we provide printer setup guidance through online support. We help you install drivers, connect to Wi-Fi, and configure print settings for both PC and mobile.
Complimentary Shipping
Free worldwide shipping and returns - customs and duties taxes included.
Customer service
We are available from Monday-Friday to answer your questions.
Secure payment
Your payment information is processed securely.
Contact us
Need to contact us? Send us an e-mail at support@proprintershop.us